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 The essential guide to strategic practice management
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Managing Partner bookshop

A* - Implementing a successful KM programme
Author: Stan Garfield
Year published: 2007
Pages: 180
ISBN: 0-9554867-2-6
Price: £195 (£7.50 p&p) 


Whatever the reason for implementing knowledge management (KM) in your organisation you must have a clear understanding of the many factors that will affect its success as a project.

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Balanced Scorecards for Law Firms
Author: John Sterling
Year published: 2009
Pages: 80
ISBN: 978-1-906355-55-5
Price: £295 (£7.50 p&p) 


Managing Partner's new Balanced Scorecards for Law Firms report provides a vital introduction for firms wanting to know more about how the balanced scorecard can improve their own firm's performance.

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Being a Successful Knowledge Leader
Author: Arthur Shelley
Year published: 2009
Pages: 170
ISBN: 978-1-906355-45-6
Price: £295 (£7.50 p&p) 

Ark Group's new report Being a Successful Knowledge Leader by Arthur Shelley is written specifically to help you identify and develop the most talented, inspiring and successful knowledge leaders within your organisation. Leaders who can create self sustaining programmes that become part of the way you work, delivering continuous improvements in your communication, profitability, creativity, innovation and ultimately organisational performance.

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Business Continuity for Law Firms
Author: Caroline Poynton
Year published: 2008
Pages: 96
ISBN: 978-1-906355-30-2
Price: £295 (Plus £7.50 p&p) 


Business Continuity and Disaster Recovery for Law Firms is a step-by-step guide to devising and implementing an effective business continuity plan for your firm.

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Business Development Strategies for Partners
Author: Stephanie F. Dale
Year published: 2008
Pages: 126
ISBN: 978-1-906355-26-5
Price: £295 (£7.50 p&p)


This invaluable new report is a step-by-step guide to ensuring partners and fee earners are fully equipped to deliver new business and maximise the value of existing clients.

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Business Planning for Law Firms
Author: Paul Gilbert
Year published: 2009
Pages: 87
ISBN: 978-1-906355-56-2
Price: £295 (£7.50 p&p) 

This highly valuable report is written specifically to help you develop a business strategy that will not only sustain your law firm through tough economic times but make changes that will improve cost efficiency, productivity and client relationships.

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Business Process Management
Author: Imre Hegedus
Year published: 2008
Pages: 154
ISBN: 978-1-906355-31-9
Price: £295 (£7.50 p&p)

 

Business Process Management has been written specifically to provide you with the necessary tools to develop and deploy a successful business process management programme for your firm.

 

Business Process Management cover

 

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Business Process Management
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Cash Management for Law Firms
Author: Barry Wilkinson
Year published: 2009
Pages: 123
ISBN:
978-1-906355-53-1
Price: £295 (£7.50 p&p)


The report aims to help you establish the root causes of existing cash management problems and set out a clear strategy that will not only reduce lock-up but enable you to seek out profit and business certainty in increasingly difficult times.

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Coldrick on Care Home Fees
Author: David Coldrick
Year published: 2005
Pages: 400
ISBN: 0-9549674-0-2
Price: £195 (£7.50 p&p)


Coldrick on Care Home Fees is the most complete resource ever published on this subject. If you advise on this complex, challenging and ever changing area of the law, this 400 page publication is essential reading for you and your organisation.

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Coldrick on Personal Injury Trusts - 4th Edition
Author: David Coldrick
Year published: 2008
Pages: 335
ISBN: 978-1-906355-34-0
Price: £245 (£7.50 p&p) 

‘Coldrick on Personal Injury Trusts’ has long been regarded as a fundamental text for law firms practicing in this area and extensive changes to the fourth edition make it more essential than ever.

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Coldrick on Trustee Investments
Author: David Coldrick and Lewis Howes
Year published: 2006
Pages: 348
ISBN: 0-9554867-0-X
Price: £195 (£7.50 p&p)


A unique exploration of the legal obligations and the available investment options in relation to trustee investment.   

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Competitive Intelligence for Law Firms
Author: Soo Darcy
Year published: 2008
Pages: 84
ISBN: 978-1-906355-18-0
Price:

£295 (£7.50 p&p)



Competitive Intelligence for Law Firms is written specifically to help you formalise your approach to CI in the legal sector. It examines in-depth how to gather valuable information and turn it into actionable intelligence in the legal environment while avoiding the legal and ethical pitfalls.

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Compliance for Law Firms
Author: Matthew Moore
Year published: 2008
Pages: 138
ISBN: 978-1-906355-36-4
Price: £295 (£7.50 p&p) 

This essential new report uses specialist expertise and best-practice examples to guide you through developing and implementing a successful strategy for meeting regulatory requirements.

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Corporate Social Responsibility
Author: Joanna Goodman
Year published: 2007
Pages: 108
ISBN: 978-0-9554867-7-7
Price: £195 (£7.50 p&p)


This report is an in-depth exploration of recent developments, best practices and the tools and tactics that are helping forward-thinking firms devise and manage successful strategies that maximise the effectiveness of their CSR activities and guide their future direction.

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Data Quality & Records Management
Author: Various
Year published: 2007
Pages: 114
ISBN: 978-1-906355-07-4
Price: £195+VAT (PDF only)


Ensuring that your company has access to all of the information it requires when it requires it, and that your systems correctly identify and action any information that must be either retained, stored, or disposed of, can also have huge efficiency and compliance implications.

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Developing a Profitable Private Client Practice

 

Author: Viv Williams
Year published: 2009
Pages: 99
ISBN: 978-1-906355-46-3
Price: £295 (£7.50 p&p)


A comprehensive guide to improving efficiency, profitability, customer service and marketing success within your private client practice.

cover

 

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Developing Strategic Client Relationships
Author: Andrew Hedley
Year published: 2008
Pages: 120
ISBN: 978-1-906355-11-1
Price:

£295 (£7.50 p&p)



Developing Strategic Client Relationships is a new report from Managing Partner that takes thinking on Client Relationship Management away from the IT consultancies to its true position as a crucial business development tool.

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E-mail Management Report
Author: Joanna Goodman
Year published: 2006
Pages: 102
ISBN: 0-9552666-9-6
Price: £195 (£7.50 p&p)


E-mail Management offers a balanced viewpoint, presenting the best possible solutions to your e-mail management challenges.

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Financial Management for Law Firms
Author: Michael Roch, Friedrich Blase, Nick Jarrett-Kerr
Year published: 2006
Pages: 112
ISBN: 0-9552666-2-9
Price: £195 (£7.50 p&p)


Effective financial management that can facilitate sustained performance and competitive edge in an overcrowded marketplace requires not only the appointment of a highly capable finance director, but broader changes in behaviour and working processes among a firm’s lawyers, changes that touch on ingrained traditions, such as the chargeable/non-chargeable hour…

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Freedom of Information for the Public Sector
Author: Anna Shaw
Year published: 2009
Pages: 44
ISBN: 978-1-906355-52-4
Price: £195 (£7.50 p&p) 

Ark Group's new Freedom of Information in the Public Sector report clarifies the grey areas of legislation and compliance issues and will provide you with case studies, strategies and processes for reviewing and developing successful FOI management schemes.

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Implementing an Effective Data Quality Strategy
Author: Daragh O'Brien
Year published: 2008
Pages: 106
ISBN: 978-1-906355-14-2
Price:

£295 (£7.50 p&p)



Tt is clear that managing the quality of your information is a key enabler to achieving success in any number of other strategic or operational objectives. Objectives including compliance with Statutory regulations (Sarbanes-Oxley and Basel II being just two), the need to defend and grow market share in your industry and the day-to-day challenges of running a business.

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Implementing an Effective Intranet Strategy
Author: Joanna Goodman
Year published: 2006
Pages: 102
ISBN: 0-9552666-7-X
Price: £195 (£7.50 p&p)


A unique report providing a comprehensive and logical guide through each stage of the development process.

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Internal Communications for Law Firms
Author: Joanna Goodman
Year published: 2007
Pages: 120
ISBN: 0-9554867-3-4
Price: £195 (£7.50 p&p)


In-depth and practical research, providing comprehensive guidance on implementing a successful internal communications strategy, minimising the risk for your investment.

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Intranet Strategy and Management
Author: Stephen Musselwhite
Year published: 2007
Pages: 134
ISBN: 978-0-9554867-8-4
Price: £195 (£7.50 p&p)


Ark Group's new independent report is specifically focused on the development and management of an effective intranet and intranet strategy. It has been written for those involved in any capacity with the contribution to, or management of an intranet and offers readers the information and support they need to be a successful intranet manager.

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Intranet usability and redesign
Author: Stephen Musselwhite
Year published: 2008
Pages: 107
ISBN: 978-1-906355-27-2
Price: £295 (£7.50 p&p)

Intranet Usability and Re-design is a unique resource that will guide you step-by-step through the tools, techniques, strategies and processes you need to ensure your intranet continues to develop, grow and improve with your organisation.

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Intranets and portals
Format: pdf only
Pages: 65
Price: £195/€275/$345
Special offer: £65/€115/$145

Essential insights into the thinking and practice behind the most successful portal projects, through case studies from 12 leading organisations. essential insights into the thinking and practice behind the most successful portal projects, through case studies from 12 leading organisations.

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Know How in the Legal Profession
Author: Karen Battersby
Year published: 2006
Pages: 100
ISBN: 0-9552666-1-0
Price: £195+VAT PDF only


Know-how in the Legal Profession examines the enormous challenges facing the legal profession and discusses the issues raised by those pioneering firms that have taken the lead in introducing knowledge-management practices...

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Knowledge Management and Reducing Risk
Author: Joseph M Firestone, PhD
Year published: 2008
Pages: 72
ISBN: 978-1-906355-12-8
Price: £295 (£7.50 p&p)


The need for an effective risk management strategy has never been clearer. As Enron, Arthur Anderson and Merrill Lynch have fallen the professional and public worlds have woken to the real danger of unchecked risk.

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Law Firm Remuneration, Reward and Motivation
Author: John Renz
Year published: 2008
Pages: 125 (plus 80 page case study supplement)
ISBN: 978-1-906355-13-5
Price: £295 (£7.50 p&p)


Motivating and rewarding law firm professionals is a key topic for law firm management. The consequences and opportunity cost of not getting it right is increasingly a decider in meeting both business objectives around client service, and also the ability to manage profitability and margins.

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Leadership Development in the Legal Profession
Author: Lindsey Muir and Paul Kearns 
Year published: 2008
Pages: 135
ISBN: 978-1-906355-28-9
Price: £295 (plus £7.50 p&p)


With in-depth coverage of proven leadership styles and models, this report will provide you with the necessary tools to both implement an effective leadership development programme and measure it's success against your firms targets.

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Legal Outsourcing
Author: Joanna Goodman
Year published: 2007
Pages: 98
ISBN: 978-0-9554867-9-1
Price:

£195 (£7.50 p&p)



The Legal Services Act 2007 received royal assent on 30th October. The UK legal services market, already intensely competitive, is about to experience further competition from the business world. Effective outsourcing will be a crucial tool in coping with this change.

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Leveraging Tacit Knowledge
Author: Joanna Goodman
Year published: 2008
Pages: 108
ISBN: 978-1-906355-32-6
Price: £295 (£7.50 p&p)

 

 

Capturing and Retaining Tacit Knowledge in Law Firms has been specifically researched and written to benefit law firm managers during this challenging time, equipping you with key tools and techniques to capture, manage and transfer knowledge and experience effectively within your firm.

 

Tacit cover
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Making Knowledge Work- The Arrival of Web 2.0
Author: Jon Husband and Jim Bair
Year published: 2008
Pages: 206
ISBN: 978-1-906355-09-8
Price: £295 (£7.50 p&p)


Making Knowledge Work is a unique, uncompromising examination of the practical considerations that influence the success of knowledge management (KM) in a corporate context.

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Managing the Evolution of Libraries
Author: Caroline Poynton
Year published: 2008
Pages: 96
ISBN: 978-1-906355-19-7
Price:

£295 (£7.50 p&p) 



In this new technologically-enabled landscape, and in the face of budgetary and staff cuts library and information services are expected to deliver greater value internally and externally and collaborate with other business support functions like never before.

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Managing your Relationship with External Counsel
Author: Steve A.Lauer
Year published: 2009
Pages: 115
ISBN: 978-1-906355-43-2
Price: £295 (£7.50 p&p) 

Managing your Relationship with External Counsel is a step-by-step guide to making a success of the complex relationships between corporate legal departments and the law firms they choose to provide outside counsel services.

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Measuring the Value of Knowledge Management
Author: Joanna Goodman
Year published: 2006
Pages: 122
ISBN: 0-9552666-8-8
Price: £195 (£7.50 p&p)  


An important report which will provide you with the tools and strategies to demonstrate the ROI of your KM activities.

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Mergers & Alliances in the Legal Profession
Author: Mergers in the Legal Profession
Year published: 2006
Pages: 72
ISBN: 0-9552666-6-1
Price: £145 (£7.50 p&p)


In the changing legal landscape the necessity to merge is becoming increasingly commonplace. Mergers & Alliances provides you with the knowledge and expertise to approach this difficult process with clear understanding and confidence …

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Money Laundering 2007
Author: Geoffrey Dearing
Year published: 2007
Pages: 276
ISBN: 978-0-906355-04-3
Price: £245 (£7.50 p&p)


Good practice is essential when implementing and maintaining AML procedures. For the individual the law is clear: non-compliance can result in fines and prison sentences. For the firm, transgressions can cost reputation, cash flow and future business. For all involved there is a moral imperative to guard against criminal and terrorist operations. This new publication is an invaluable guide to ensure neither you nor your firm is threatened.

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Money Laundering Compliance for Law firms
Author: Diane Price & Matthew Moore
Year published: 2008
Pages: 230
ISBN: 978-1-906355-37-1
Price: £295 (£7.50 p&p)


Combating money laundering and related terrorist financing is amongst the most significant risk management issues for law firms today, and for those partners or employees with compliance responsibility in particular. The considerable sanctions that can be meted out to firms or even individuals mean that this is an area of compliance you really cannot afford to get wrong.

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Negotiating IT Contracts
Author: Kit Burden
Year published: 2009
Pages: 69
ISBN: 978-1-906355-48-7
Price: £295 (Plus £7.50 p&p)


All too often outsourcing projects spawn horror stories where insufficient attention to the contract results in severe financial losses, failure of the project and the risk of large-scale litigation.

cover
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Negotiating Skills for Lawyers
Author: Rosemary Kind
Year published: 2007
Pages: 58
ISBN: 978-0-9554867-6-0
Price: £195 (£7.50 p&p)


Professionals, particularly those working within the legal sector, all find the need to negotiate on a daily basis with both internal and external clients, in a multitude of both personal and professional relationships. The Negotiation Skills for Lawyers Report identifies the key principles of effective negotiation, highlighting the different phases of negotiation and providing invaluable tips and techniques that can be employed to guarantee success.

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Next Generation Knowledge Management
Author: Jerry Ash, Association of Knowledgework
Year published: 2006
Pages: 260
ISBN: 0-9552666-3-7
Price: £345 (£7.50 p&p) 


This indispensable new report separates KM myth (and hype) from the reality, detailing the thoughts of these leading KM gurus, and presenting their theories in a highly practical context …

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Next Generation Knowledge Management Vol 3
Author: Jerry Ash
Year published: 2007
Pages: 290
ISBN: 978-1-906355-00-5
Price: £195 (£7.50 p&p)


This 290 page report focuses on nine knowledge professionals and the environments that allowed them to launch and manage some of the most exceptional knowledge based initiatives in the world.

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Next Generation Knowledge Management, Vol 2
Author: Jerry Ash
Year published: 2007
Pages: 252
ISBN: 0-9554867-1-8
Price: £195/$395


This 240 page report looks to answer the key questions surrounding the ownership of knowledge and knowledge management within the organisation.

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Partnership Agreements for Law Firms
Author: Nicholas Wright
Year published: 2008
Pages: 96
ISBN: 978-1-906355-42-5
Price: £295 (£7.50 p&p)

 

In the time that has passed since many partnerships were formed and their agreements settled, new legislation and rules of conduct have come into force that require firms to comply with various management obligations, from requirements under the Solicitors Code of Conduct, to the complex effect of age discrimination law on partnership agreements.

cover

 

 

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People Management in an Economic Downturn
Author: Julie Harrison
Year published: 2008
Pages: 88
ISBN: 978-1-906355-38-8
Price: £295 (£7.50 p&p)

 

Most companies are feeling the pinch of the current economic crisis, and law firms are no exception. There is uncertainty of fee income, costs, client prospects and market developments. Confidence and morale have taken a hit.

To ensure continued prosperity, you need to gain the maximum value from your most expensive asset - people.

 

Business Process Management cover

 


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People Management for Law Firms
Author: Julie Harrison
Year published: 2006
Pages: 112