Brent Council
Corporate intranets could learn a lot from community portals, believes Matthew Revell. As one of the team behind BRAIN, the council's public portal, he knows only too well the pitfalls of intranet implementations, and the best ways to ensure intranets remain relevant and viable.

Centrica
The journey to a portal can be a testing one. Hetti Barkworth-Nanton charts the ups and downs of Centrica’s project, highlighting some of the challenges of defining requirements and gaining business buy-in, as well as demonstrating the importance of early wins and leadership.

Department for Work and Pensions (DWP)
In keeping with the goals of the Office of the e-Envoy, DWP has recently launched its intranet future-development programme. Bernie Bowker outlines the aims of the programme and the key challenges that he and his team had to overcome to ensure successful implementation.

European Space Agency
When the European Space Agency (ESA) embarked on a portal development, its objectives were to harmonise its image on the web, improve public communications, and develop closer relations with citizens of those countries participating in ESA's activities, as Fulvio Drigani explains.

Ford
The next step in Ford’s intranet development was to find a better way to address employees' personal and job needs by delivering more self-service capabilities and personalisation, write Stan Kwiecien and Trish Buckley.

Halliburton
Michael Behounek, Brandon Lackey and Mary Rose Martinez explain to Layisha Laypang how Halliburton’s problem-solving communities have enabled them to overcome company size and geography to harness the breadth of knowledge held by their employees.

Law Society
What do you do when your intranet is out-of-date, under-utilised and doesn't meet the needs of your organisation? You redesign it, says the Law Society's Fiona Parkinson and Sarah Benfield.

MeesPierson
When MeesPierson created Icebreaker, its global intranet, the company's main objectives were to improve knowledge sharing, create a central information resource and lower cultural barriers. The application now serves 12 locations around the world, but Luis Santine does not believe the system has fully achieved all of its goals.

Nasa
On 31 January 2003, the Nasa portal quietly debuted as the world slept. Ten hours later, 75 million people turned to www.nasa.gov to understand what had happened to the Space Shuttle Columbia, as Jeanne Holm explains.

Nortel Networks
You've been a good corporate citizen. You’ve started to make your corporate site into a tool to support your company's global efforts. You've taken the first steps, but what comes next, asks Maria Keller.

Unisys
Many organisations understand the potential of portal technology to support the aims of KM, but few have achieved what they hoped for in knowledge management. Robert Taylor describes a new vision for a knowledge-enabled intranet, and outlines how this can be achieved, paying particular attention to the concept of developing 'knowledge content artefacts'.