Your independent guide to successful e-mail management

Download table of contents and executive summary

Ark Group’s new E-mail Management report presents the latest thinking from recognised IT, IM and communications experts on what is required to effectively manage and utilise the overwhelming level of information generated and stored everyday by your employees in your e-mail systems.

E-mail Management contains in-depth research, expert opinion, practical masterclasses and real-world case studies from leading organisations and consultancies that can help you successfully implement effective policies and systems for managing corporate email.

The report looks in-depth at issues including:

• The business drivers for email management;
• Compliance and regulations – the potential pitfalls you must be aware of;
• The danger of unstructured data. Why email is the worst offender;
• Abuse of email systems;
• Relationship between structured and unstructured information. How email fits into a company’s IM strategy and information architecture;
• Storage, retention, retrieval and destruction;
• Systems, processes and policy development;
• How e-mail integrates with your internal communications strategy;
• Tools and tactics that work – what you should and shouldn’t use email for. What are the alternatives?
• Dealing with IM and mobility.

E-mail Management offers a balanced viewpoint, presenting the best possible solutions to your e-mail management challenges.

To purchase your copy online simply add to your shopping cart below. Alternatively call us now on +44 (0)20 8785 5900 to order over the phone.