The Social Network Toolkit sets a strategic context for the developing of networking practices that strengthen an organization’s agility and influence from the individual level to that of the organisation itself.

By understanding the flow of information through your organisation's formal and informal networks you can find the key sources of knowledge and pinpoint bottlenecks. With a clear understanding of these issues it is possible for you to take direct action to improve information flow, in turn:

Take advantage of a step-by-step guide; from determining the business goal, to collecting data, to selecting the correct KM practices. Purchase this report now and begin realising the potential of your organisation.

• Understand why your networks matter;
• Learn to identify the shape of your networks and the ties between them;
• Discover how to modify and adapt these networks in order to optimise the flow of information;
• Realise the people issues involved with effective management of social networks;
• Establish policies, standards and protocols.

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